K. Patrick Armstrong, CPCU, a ReSource Pro Business Process Consultant, will be a featured speaker at “Knowledge and Networking 2010: Creating an Untouchable Agency,” the annual meeting of The WorkComp Advisory Group, in Chicago on September 16th, 2010.

Armstrong will speak to attendees about insurance agency profitability.  In his presentation, titled “The Successfully Unprofitable Agency,” Armstrong will discuss how underutilized people and inefficient processes can be transformed from productivity killers into engines of growth and profitability.  
   
The WorkComp Advisory Group helps independent agencies across the country succeed in attracting and retaining business “by leading with workers’ compensation.” Co-founder Susan Toussaint says that “‘Creating an Untouchable Agency’ will help agencies update their technical knowledge, develop capabilities to use in a consultative sales approach, and gain strategies for successful agency management.”

The conference will be held at Chicago’s famed Blackstone Hotel, beginning with a Sept 15th opening ceremony and continuing with a series of events spread over the next two days.     

For more information about the conference, visit www.workcompadvisorygroup.com. 

About ReSource Pro: Founded in 2003 with headquarters in New York City and processing centers in Qingdao and Jinan, China, RSP specializes in enabling insurance organizations to transform their processing operations into an engine of revenue growth and profitability through process improvement and increased efficiency.

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Media Contact:
Patrick Coffee, Communications Specialist
ReSource Pro
(212) 297-3171
pcoffee@resourcepro.com